Daily Cleaning
Use a dry microfibre mop or soft-bristle brush to remove dust and grit. For deeper cleaning, use a pH-neutral wood floor cleaner diluted in water with a well-wrung mop. Never use a soaking wet mop on wood floors.
Never use: steam mops, bleach, ammonia-based or acidic (vinegar) cleaners, wax on lacquered floors, abrasive scourers, or soaking wet mops.
Re-Oiling
Re-oiling is recommended every 1–3 years for oiled floors in domestic settings. Clean the floor thoroughly, lightly abrade with a fine-grit pad, apply a thin coat of the manufacturer's maintenance oil in the direction of the grain, and buff off any excess before it dries. High-traffic areas may need attention annually.
Re-Lacquering
Lacquered floors typically need a full re-lacquer every 8–12 years. Watch for areas where the finish looks dull, dry, or worn as the trigger for re-finishing.
Sanding & Refinishing
Engineered wood can be sanded if the wear layer is thick enough. A 2mm layer allows one light sand; a 4–6mm layer allows two to four refinishes. You cannot sand below the wear layer. Solid wood can be sanded many more times across its lifetime.
Scratch Repair
Light surface scratches on oiled floors: rub in a small amount of maintenance oil. It fills the scratch and blends with the surrounding surface. For lacquered floors: a colour-matched wax filler stick can minimise light scratches. Deep scratches may require localised sanding and re-finishing, or board replacement.
UV Fading
All real wood floors change colour over time. This is natural, not a defect. UV light from windows causes the most significant change. Use rugs near windows, rotate furniture occasionally, and consider UV-filtering blinds or film in rooms with direct sunlight.
Note: Always use products recommended by your floor's manufacturer. This information is for general guidance only.